Privacy Policy

Your privacy matters to us. This comprehensive policy explains how Korvia collects, uses, protects, and manages your personal information when you use our career development platform.

Last Updated: March 15, 2025

Information We Collect

At Korvia, we collect various types of information to provide you with exceptional career development services and enhance your learning experience. Understanding what information we gather helps you make informed decisions about using our platform.

Personal Information: When you create an account, we collect your name, email address, phone number, professional background, career goals, and educational history. This information allows us to personalize your learning journey and provide relevant career guidance.

Usage Data: We automatically collect information about how you interact with our platform, including pages visited, time spent on different sections, course progress, quiz results, and feature usage patterns. This data helps us improve our services and user experience.

Technical Information: Our systems collect device information, browser type, IP address, operating system, and connection details. We use this technical data to ensure platform compatibility and security.

Communication Records: When you contact our support team or participate in webinars, we maintain records of these interactions to provide better assistance and track service quality.

How We Use Your Information

Your information serves multiple purposes within our platform, all designed to enhance your career development experience and ensure smooth platform operation.

Service Delivery

We use your personal information to create customized learning paths, recommend relevant courses, track your progress, and provide personalized career guidance. Your professional background helps us suggest opportunities that align with your goals and experience level.

Platform Improvement

Usage data and feedback help us identify popular features, areas needing improvement, and new functionalities our users want. We analyze learning patterns to enhance course content and develop new career development resources.

Communication

We use your contact information to send important platform updates, course notifications, career opportunities, and educational content. You can control these communications through your account settings at any time.

Data Sharing and Third Parties

We believe in transparency about when and why we might share your information. Korvia follows strict guidelines to protect your privacy while providing comprehensive career development services.

Important: We never sell your personal information to third parties. Any data sharing is done solely to enhance your experience or meet legal requirements.

Service Providers: We work with trusted partners who help us deliver our services, including payment processors, email service providers, analytics tools, and cloud storage providers. These partners can only use your information for specified purposes and must maintain the same privacy standards we uphold.

Career Partners: With your explicit consent, we may share relevant professional information with potential employers, training organizations, or career partners who offer opportunities matching your interests and qualifications.

Legal Requirements: We may disclose information when required by law, to protect our rights, prevent fraud, or ensure user safety. Such disclosures are made only when legally necessary and in compliance with applicable privacy laws.

Your Privacy Rights

You have significant control over your personal information and how we use it. We've designed our platform to give you comprehensive privacy management tools and rights.

Access Right

You can request a complete copy of all personal information we hold about you, including how we collected it and how we're using it.

Correction Right

If any of your personal information is inaccurate or outdated, you can request corrections through your account settings or by contacting our support team.

Deletion Right

You can request deletion of your personal information, subject to legal and contractual requirements. We'll permanently remove your data within 30 days of verification.

Portability Right

You can request your personal information in a structured, machine-readable format to transfer to another service provider if desired.

Objection Right

You can object to certain types of data processing, including marketing communications and automated decision-making processes.

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Restriction Right

You can request that we limit how we process your information while disputes are resolved or corrections are made.

Data Security and Protection

Protecting your personal information is our top priority. We implement multiple layers of security to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

Encryption: All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols. Personal information stored in our databases is encrypted using advanced encryption standards.

Access Controls: We maintain strict access controls ensuring only authorized personnel can access personal information, and only when necessary for their job functions. All access is logged and monitored.

Regular Audits: Our security measures undergo regular internal and external audits to identify vulnerabilities and ensure compliance with international privacy standards and regulations.

Incident Response: We maintain a comprehensive incident response plan to quickly address any security breaches and notify affected users within 72 hours if personal information is compromised.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and protect our legitimate interests. Different types of information have different retention periods.

Account Information

Your profile information, learning progress, and course data are retained while your account remains active and for three years after account closure. This allows you to reactivate your account and access your learning history if needed.

Communication Records

Support conversations and email communications are retained for five years to help resolve future issues and improve our customer service. Marketing communications are deleted immediately upon unsubscription.

Technical Data

Server logs, usage analytics, and technical information are typically retained for 12 months unless needed for security investigations or legal compliance requirements.

International Data Transfers

As Korvia operates internationally and uses global service providers, your personal information may be transferred to and processed in countries outside Azerbaijan. We ensure all international transfers comply with applicable privacy laws and maintain adequate protection standards.

All international data transfers are protected by appropriate safeguards, including standard contractual clauses approved by relevant data protection authorities and adequacy decisions where applicable.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your user experience, remember your preferences, and analyze platform usage. You can control cookie settings through your browser preferences.

Essential Cookies: These cookies are necessary for platform functionality, including login authentication, security features, and basic navigation. They cannot be disabled without affecting platform performance.

Analytics Cookies: We use analytics cookies to understand how users interact with our platform, identify popular features, and measure the effectiveness of our career development programs.

Preference Cookies: These cookies remember your settings, language preferences, and customization choices to provide a personalized experience during future visits.

Children's Privacy

Korvia's career development platform is designed for individuals aged 16 and older. We do not knowingly collect personal information from children under 16 years of age. If we discover that we have inadvertently collected information from someone under 16, we will delete that information immediately.

If you believe we have collected information from someone under 16, please contact us immediately at [email protected] so we can take appropriate action.

Privacy Policy Updates

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through email or prominent platform notifications at least 30 days before the changes take effect.

Notification Process

For major changes affecting how we collect or use your personal information, we'll seek your explicit consent before implementing the changes. Minor updates, such as clarifications or contact information changes, will be posted with an updated effective date.

Legal Basis for Processing

We process your personal information based on several legal grounds, depending on how you interact with our platform and the specific information involved.

Contractual Necessity: Processing required to provide our career development services, maintain your account, and fulfill our obligations under our terms of service.

Legitimate Interest: Processing necessary for our legitimate business interests, such as improving our platform, preventing fraud, and ensuring security, while respecting your privacy rights.

Consent: Processing based on your explicit consent, such as marketing communications or sharing information with career partners. You can withdraw consent at any time.

Legal Compliance: Processing required to comply with legal obligations, such as tax reporting, regulatory requirements, or law enforcement requests.

Privacy Questions or Concerns?

We're committed to transparency and helping you understand how we protect your privacy. If you have questions about this policy or want to exercise your privacy rights, we're here to help.

Email: [email protected]

Phone: +994518034725

Address: 33 Jafar Jabbarli street, Baku 1065, Azerbaijan

Response Time: Within 48 hours for privacy-related inquiries